FAQs
Size Matters! Please double-triple check your Kindle size by checking the following:
SETTINGS > DEVICE OPTIONS > DEVICE INFO — “DEVICE TYPE”
We are visual learners so we have also added a video below for reference! :)
In a world of Amazons & Nordstrom, we get it, we are used to worry-free shopping! In transparency, we are small & maintain fairness as well as efficiency, we do not offer refunds on purchases. That is why we can't stress enough to please double-check your Kindle model / case size before placing your order, as we cannot accept returns due to incorrect sizing.
BUT we understand things happen & welcome you to reach out in the instance that you received the wrong style or a defective product. Please shoot us an email if something went wrong!
That is our goal! If for some reason you try to checkout & it does not let you due to your location, please bring it to our attention & we will do our best to make accommodations!